Introduction

This tutorial is intended to introduce the interface of the HostArmada Client Area (“Client Dashboard”). We have thoroughly developed our Client Area and included all the essential features needed for exceptional user experience. In the following lines, you will learn how to easily navigate through it and efficiently manage your information, payments, services and internal communication with our team.

Home Page Overview

The Home Page of your Client Area presents at-a-glance information about your:

• services
• domains
• invoices
• and support tickets

Each dialog in the left section includes shortcuts for easy access to the corresponding page.

The section below contains dialog(s) representing each active hosting service that is currently being utilized with HostArmada. Each dialog displays the general information for the service, as well as shortcut buttons for direct access. Following the same order they are displayed as:

• Access Website
• Control Panel
• Manage Service
• Upgrade/Downgrade
• Request Cancellation

Under the bottom section, you will be able to review all Support Tickets in Open status as well as all due Invoices.

You will also notice two layered navigation bars - at the top of the page and on the left-hand side. They consist of shortcut icons allowing easy access to specific sections containing different information.

Top Navigation Bar

The top bar contains a few icons followed by a dropdown menu. We will review and explain them following left-to-right order:

• Bell icon - This icon will show you all important notifications regarding your services with HostArmada.
• Cart icon - This icon works as a shortcut to your shopping cart.

The arrow icon next to the greeting “Hello, Customer Name” message contains the following options structured in a drop-down menu:

• Edit Account Details - This is where you can edit your personal information, manage contacts and subaccounts, change the Client Area password, and manage the account's security settings (two-factor authentication and single sign-on).
• Change Password - Redirects you to the section where you can change your Client Area password.
• Add Funds - Will allow you to transfer funds to your account with HostArmada that can be used for future service renewals and purchases.
• Manage Credit Card - Allows you to add or delete your payment cards.
• Logout - By clicking here, you will be logged out of your Client Area.

Left Navigation Bar

The left-hand side menu allows you to easily navigate through your Client Area to whichever checkpoint is needed. We will explain the options included following a top-to-bottom order.

• Dashboard - Represents the Home Page of your Client Area.
• My Account - From here you will be able to directly access your account details, as well as to manage your billing information.
• My Services - Will redirect you to the “My Products & Services” page where you will be able to review and manage all your services with us.
• Order Hosting - Contains options that will allow you to purchase a new hosting service, AI apps, and add-on services.
• WP Security Scan - Helps you identify vulnerable WordPress plugins before they can be exploited.
• Domains - Allows you to manage your existing domain(s) with HostArmada, register or transfer new domain(s), or renew your current domain name(s).
• My Invoices - Contains the entire invoice history counted from the moment of the account creation.
• Support Tickets - Contains the entire internal communication history with our Technical Support and Billing departments.
• Open New Ticket - Will allow you to create a new support ticket and contact the Technical Support or Billing departments.
• Knowledgebase - Here you will find useful tutorials and how-to guides on various topics.

We hope that you have found the information in this guide useful and that you are now familiar and comfortable with our Client Area interface.

Please take a moment to review the rest of the guides available in this section, which we have dedicated to an in-depth explanation of the Client Area features.

If you cannot find the information you need or struggle with a certain task, please contact our Support Team for further assistance.