Two-Factor Authentication (2FA) is a security method used to confirm the user's identity. Two-Factor Authentication will provide a higher level of assurance and will defend your HostArmada Client Area (“Client Dashboard”) from various attacks, such as Brute-force, hackers, keyloggers and other threats. Enabling 2FA will oblige you to provide a security code obtained from the smart device configured for the purpose, in addition to your login credentials.
Before we step into the configuration of 2FA, note that you will need to download and install a 2FA app on your smart device. “Google Authenticator” and “Duo Security” are free to use and available for download on Google Play Store and iOS App Store. You will need the app in order to scan the QR code and connect the desired smart device to your HostArmada Client Area.
In order to begin, please log in to your Host Armada Client Area and click on the arrow icon next to the “Hello, Your Name” message at the top right corner of the page. Afterward, select “Edit Account Details” from the list of options.
Once this is done you will be redirected to the account management page and you will need to switch to the “Security Settings” tab.
Now that you are on the “Security Settings” page, please hit the green “Click here to Enable” button to start the process.
When this is done you will be presented with a new dialog and you will need to click on the “Get Started” button in order to initiate the configuration.
Once this is done the QR code will be displayed and you will need to scan it using the 2FA app on your smart device. As soon as the code is successfully detected you will be provided with the required 6-digit code and you will need to enter it into the empty field right below. Afterward, just click on the “Submit” button to finalize the configuration.
On the final step, you will be provided with your backup code. This is the code you will be required to enter in order to recover the access to your HostArmada Client Area in an event you cannot complete the Two-Factor Authentication due to some reason. Please note that it is essentially important to save and keep the code on another, independent device.
Now that the Two-Factor Authentication is successfully enabled on your HostArmada Client Area whenever you attempt to log in after you submit your login credentials (email address and password) you will be also required to enter the security code obtained from the 2FA app on your smart device.
As previously pointed, in case you are unable to provide the required security code, you will be able to verify your identity by entering the backup code provided in the final step of the 2FA configuration.
If at some point you happen to experience any difficulties with the 2FA you can always disable it by clicking on the “Disable” button located under the "Security Settings" tab. You will be asked to enter your Client Area password and once it is confirmed the 2FA will be automatically disabled.
As you can see enabling Two-Factor Authentication is quite simple and straight forward. We hope you have managed to easily complete the process without experiencing any sort of difficulties. In case you require further assistance you are always welcome to contact our Support Team.
Sebahat is a young and bright woman who has become an invaluable part of our team. She started as a Customer Care Representative, mastering that role and, along the way, growing into a tech-savvy individual who is well acquainted with every support layer of the company. Driven by her aim to improve our customers’ experience constantly, she is committed to enhancing the extraordinary support we deliver.